RPZ Flow, LLC ("RPZ Flow"), values the privacy of each user who accesses our website, www.rpzflow.com. We have adopted this Internet Privacy and Security Policy ("Policy") to disclose our data collection and disclosure policies and practices for this website and all related web pages (the "Site").
By using the Site, you acknowledge your agreement with, and consent to, the terms and conditions contained in this Policy. If you do not consent to this Policy, please refrain from use of the Site. If you access the Site from a location other than where the server or web host of the Site is located, your use of the Site also constitutes consent to transmit your information to the location of our servers and web host.
The Site may contain links to other websites over which we have no control. RPZ Flow is not responsible for the privacy practices or policies of any third-party websites that may be linked with or may be accessed from the Site. You are solely responsible to review the privacy policies and terms and conditions of all third-party websites you access from the Site. This Policy applies only to the Site and information that RPZ Flow collects on this Site.
Personal Information. RPZ Flow may be provided with personal information such as emails, phone numbers, and mailing addresses from the local administration previously responsible for administering a backflow prevention program. We use this information to inform you of updates to the backflow testing process, upcoming due dates, and test report submissions. You can choose to opt out of phone and email communications. If you choose to not receive any emails, physical letters are required to be mailed to the address or mailing address of the device requiring testing. You can update your mailing address and communication preferences through your customer account. You are responsible for complying with all testing regulations.
RPZ Flow also collects personal information from users on a voluntary basis. When registering on the Site, we ask each user to provide items such as user's name, address, e-mail address, telephone number. Testing companies will also be asked to provide credit card information and testing licenses.
We use your personal information to provide certain services you request through the Site, to operate and improve the Site, to improve existing or introduce new services, and to create a positive user experience. From time to time, we may also use information we gather to inform you of new features or services; however you may opt-out of such communications if you prefer not to receive them. To opt-out of unsolicited email communications from RPZ Flow, please follow the opt-out instructions in the email or send your request to opt-out to: RPZ Flow, LLC, Attn: Legal Department, 10062 190th place, Suite 205 Mokena, IL, 60448.
Non-Personal & Anonymous Information. Regardless of whether you register with the Site, RPZ Flow collects non-personal and anonymous information from all our users to be used in an aggregate fashion. This information helps us to determine how we can create a better experience for our users. Accordingly, RPZ Flow collects system-related information (such as an IP address, browser type and operating system type) to be used for system administration purposes, to help diagnose problems with our servers, to monitor traffic patterns, to determine which services are used most frequently, and to assess site usage. In addition, RPZ Flow retains the right to de-identify any information regarding backflow prevention for purposes of creating data studies.
RPZ Flow does not sell or rent your personal information to third parties.
If one of RPZ Flow's business lines or the entire business is acquired or transferred, whether by merger, consolidation or purchase of a substantial portion of assets, RPZ Flow may disclose and transfer your personal information to such third party. In addition, if RPZ Flow becomes the subject of a bankruptcy or insolvency proceeding, whether voluntary or involuntary, RPZ Flow or its trustee in bankruptcy may sell, assign, license or otherwise transfer your personal information in a transaction approved by the appropriate court.
RPZ Flow may disclose your personal information to third parties when we believe, in good faith and in our sole discretion, that such disclosure is reasonably necessary to: (a) enforce or apply the terms of this terms and conditions of this Site; (b) comply with legal or regulatory requirements; (c) protect the rights, property or safety of RPZ Flow, our users or other third parties; or (d) prevent a crime or protect national security.
RPZ Flow may disclose, in exchange for compensation or otherwise, de-identified aggregate information to its clients, business partners, merchants, advertisers, potential advertisers, investors, potential buyers and other third parties if RPZ Flow deems such disclosure, in its own discretion, to have sound business reasons or justification.
RPZ Flow saves your personal information in a secure environment so that you can easily use our services upon return visits. RPZ Flow may retain information we gather about you indefinitely.
Your account profile is password protected. Only you and any person to whom you disclose your password can access and modify your profile. Accordingly, you have the responsibility to protect and maintain the confidentiality of your password.
RPZ Flow uses "cookies" only for the convenience of our users and to enhance your experience using the Site.A cookie is a small text file that is recorded on your hard drive by a web page server.It is not used to deliver viruses or other harmful programs to your computer. Rather, cookies enable RPZ Flow to recognize a user without requiring the user to repeatedly log in when using the Site or other RPZ Flow websites. By relying on cookies, RPZ Flow is able to deliver an efficient service that is more appropriately targeted for particular users. Additionally, cookies allow RPZ Flow to monitor traffic patterns and site usage, which help make the Site more useful.
Please note that most browsers can be set to accept or decline cookies. You also may be able to modify your browser setting to notify you each time a cookie is created and permit you to accept or decline cookies on an individual basis or to accept cookies from websites that meet certain disclosure and use specifications. However, please be advised that declining cookies may hinder performance of the Site and thereby negatively impact your experience using the Site.
RPZ Flow permits third parties and third party advertisers to advertise on the Site. Anonymous aggregate information collected on the Site may be used to provide advertisements of products or services that may interest you. When you click on any of these advertisements, a cookie may be placed on your computer by a third party. Use of this cookie would be subject to the third party's privacy policies.
There may be advertisements that appear on the website. Information about your visits to www.RPZ Flow.com, such as the number of times you have viewed an ad (but not your name, address or other personal information) may be used to serve ads to you.
We reserve the right to change this Policy at any time and for any reason. In particular, RPZ Flow may modify this Policy from time to time in order to reflect changes in the way we collect, use or disclose information or to reflect changes in privacy laws, regulations and/or industry standards. We reserve the right to make the revised policy effective for information we already have about you as well as information received in the future. Accordingly, we encourage you to review this Policy from time to time in the future. Your continued use of the Site following changes to this Policy indicates your acceptance of those changes.
This Policy is governed by the laws of the State of Illinois, without regard to conflicts of law principles. This Policy is further incorporated into by reference and made an integral part of RPZ Flow User Agreements and Terms and Conditions of Use ("Terms") that you have accepted in accessing this Site. All disputes arising hereunder shall be resolved in accordance with the dispute resolution procedures set forth in the Terms.
Please feel free to contact us with questions and comments regarding this Policy.